Privacy Statement

Privacy Statement

Effective Date: 11/23/25

At Fun Palace Event Rentals (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, booking systems, or in person.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Event details (location, date, time, and rental needs)

1.2 Automatic Information

  • IP address

  • Browser type

  • Pages visited

  • Cookie data

  • Device information

1.3 Communication Information

  • Messages, emails, or inquiries you send to us

  • Customer service interactions

2. How We Use Your Information

We use your information to:

  • Process reservations and payments

  • Deliver and pick up rental equipment

  • Communicate order updates or changes

  • Provide customer support

  • Improve our services and website

  • Send promotional offers (only with your consent)

  • Maintain internal business records

  • Comply with legal and safety requirements

3. Sharing Your Information

We do not sell your personal information.

We may share information only with:

  • Service providers (payment processors, delivery platforms, scheduling tools)

  • Employees who need the information to perform their job

  • Legal authorities if required by law, court order, or for safety reasons

  • Third parties only as needed to provide rental services (e.g., subcontracted delivery partners)

All third parties are required to protect your information.

4. Data Security

We take reasonable measures to safeguard your information, including:

  • Secure payment processing

  • Password-protected systems

  • Limited access to personal information

  • Use of encrypted communication where applicable

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your information only as long as necessary to:

  • Provide rental services

  • Comply with legal, tax, and business requirements

  • Resolve disputes

After this time, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw marketing consent

  • Request a copy of the data we hold about you

To make a request, contact us using the information below.

7. Cookies

We may use cookies to:

  • Improve site performance

  • Understand usage patterns

  • Remember preferences

You can manage cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external sites we do not operate. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website with a revised effective date.

10. Contact Us

If you have questions about this Privacy Statement or your personal information, you can contact us at:

Fun Palace Event Rentals
Email: support@funpalaceinc.com
Phone: 678-758-3844
Address: Acworth, Ga